The following is our reseller license terms of use. This details everything you can and can't do with your reseller license.
The FreshStore Reseller License is an account add-on that allows you to sell your FreshStores. Please read and understand the Reseller License Terms and Conditions below. If you have any questions or need clarification, please contact our support team.
This page forms the Reseller License Terms of Use. Reseller license holders agree to be bound by these terms of use. Please read and understand the details on this page. Should you have any questions please contact our support team.
This license gives you the right to sell stores FreshStore to any third party. No commissions are payable to FreshStore for any sales you make as a reseller.
When you sell a store, your customer will receive a FreshStore account with 3 months free. To open their account, they will be required to submit a payment method. No charges will be made until the 6 months has expired.
You will also receive an affiliate commission for payments made by your customers. More details on these commissions are below.
This license also gives you access to training materials, case studies, checklists, copy swipe files, an official reseller badge and more supporting tools in your member’s area.
The current minimum selling price for a website or store is $75 or the equivalent in any other currency (within 5%). It is not permitted to sell a store under this price, under any circumstances.
You must not attempt to hide the product (FreshStore) which powers and hosts the stores. This is not a White Label license.
You are not required to explicitly mention FreshStore during your sale. We strongly recommend that you do to benefit from the brand reputation, extra benefits and support they will receive.
When you make a sale your customer will get a full FreshStore account with free access for 3 months.
You must provide your customer with your affiliate link to sign up for the FreshStore account and support them in opening the account. Failure to do this will forfeit your affiliate commissions for that customer.
After 3 months your customer will be charged automatically unless they have cancelled. You will receive affiliate commissions on every payment your customer makes for their FreshStore main account license. This commission is paid for the lifetime of the customer. Affiliate commissions and other details can be found on our affiliates page on this website.
Your customer can choose to cancel their subscription or account at any time. They will still receive the full 3 months free. If they start a subscription after cancelling or upgrade their account, you will receive affiliate commissions.
We fully support your customer from day one with their FreshStore account, and they can contact our help desk directly.
We do not support any extras you have provided to your customer as part of the sale.
We recommend you stay in touch with your customer in order to offer them more services and help. Building a good relationship with your customer will potentially lead to more sales and recommendations for you.
You are responsible for anything related to transferring the stores and assets to your customer. For example, transferring the domain name into their ownership.
When your customers make a payment for their FreshStore License you benefit from affiliate commissions. This applies to every recurring payment your customer makes for the lifetime of their account.
These are affiliate commissions and more information can be found on our Affiliate page. As an affiliate, you can also promote FreshStore in other ways to earn commissions.
Please note also that as an affiliate, you are bound by our Affiliate Terms and Conditions.
Your responsibility as a FreshStore Reseller is to accurately and honestly represent yourself and FreshStore.
You agree not to:
The current restrictions and requirements are in place:
You are not permitted to bid or purchase advertisements (on any platform) for the following keywords:
You are permitted to use these keywords in your advertising copy, but only when properly represented. Some allowed examples include:
In all situations, you must sell a unique store or website.
It is not permitted to advertise your stores for sale within our Facebook Group, Page, forum or any other social page owned or managed by FreshStore or Fresh Labs.
You may request permission to do so. This permission must be received in advance.
You are permitted to bundle other services and extras with your sales. This might include domain names, content writing, website management services, social media management etc.
However, please note the previous requirement that you must always include a unique website or store with every sale.
If you cancel your Reseller license or your payments fail, your license will be deactivated.
No refunds are due on full or partial payments for a Reseller License.
Once your license is deactivated, you are not permitted to sell any stores. Any sales in which you haven't received payment yet from your customer will be invalid and the sale must be cancelled.
In the event of your Reseller License becoming inactive, all of your past customers will remain active and will not be affected. We will continue to support them and will honour their account benefits.
Please note that this license is subject to change in order to protect FreshStore and other FreshStore Resellers.
We will only change this license in extreme circumstances in case there are unforeseen issues or conflicts. If we change the license, we will notify you by email.
Should a change to this license affect your ability to use the reseller license, you maybe be eligible to claim a refund.
We will provide a prorated refund if you can sufficiently demonstrate that the changes to this license have affected your ability to sell stores. The final decision on this refund will be made by FreshStore.
We are committed to providing you with the tools, resources and conditions to be a successful reseller.
Our training and Reseller License benefits are regularly reviewed and improved.
We offer you 1-to-1 advice and training on making the most of your Reseller status. Please contact our support team to avail of this benefit.
We encourage you to feedback on your experience and requests so that we can grow a mutually beneficial relationship.
This Reseller Licenses Terms and Conditions was last updated on 5th April 2023.
