On this page we detail how we collect, use, and protect your personal information, and how we use cookies.
At the core of FreshStore lies a strong foundation of trust that is built upon our commitment to handling your information with the utmost care and responsibility.
At FreshStore, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy is designed to provide you with clear and transparent information on how we collect, use, and share your personal data.
By accessing our services or using our products, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy. Please take the time to review this Policy carefully and contact us if you have any questions or concerns.
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Your continued use of our products or services after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated Policy.
We encourage you to periodically review this Privacy Policy to stay informed of our privacy practices. If you do not agree to any of the terms in this Policy, please do not use our products or services.
FreshStore is a product created by Fresh Labs Group Limited. More information about Fresh Labs can be found at https://freshlabs.group
This website privacy policy tells you how we collect, use, and protect your personal information. By visiting our website (freshstore.app) or account area (my.freshstore.app), you accept and agree to the terms and conditions of this website privacy policy. In particular, you consent to our collection and use of your personal information as described in this website privacy policy.
We do not provide services or sell products to children. However, we may sell products to adults for use by children. Regardless of the intended end user of our products, only adults should purchase anything from our website. If a product we offer is legal only for adults to use or possess, no adult should purchase the product for illegal use or possession by a minor.
If you are below the age of 18, you may use our website only with the permission, active involvement, and supervision of an adult parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.
Our website privacy policy is a part of, and subject to, our website’s terms and conditions of use. You may view these terms and conditions on our website.
Like most places on the Internet, by visiting our website you automatically tell us certain information. This includes your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, and the type of web browser that you are using. Our website automatically records this basic information about you.
And like many other websites, we may use cookies, click redirects, pixel tags, container tags, and similar technologies. In plain English, this means information that our website’s server transfers to your computer. This information can be used to track your session on our website and to customize our website content for you as an individual.
If you are using one of the common Internet Web browsers, you can set up your browser to either (a) let you know when you are being tracked by us or to (b) deny us tracking access to your computer or electronic mobile device. The manufacturer of the browser you use has instructions on how to modify tracking settings. You may find these instructions in the “Help” section of your browser or by contacting the browser’s manufacturer.
We may also collect any data that you provide us by posting it at our website or by sending to us via email. You can choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website’s services and features.
Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.
We use your information to operate our website’s business activities. For example, we may use this data to contact you about changes to our website, new products and services, special offers, resolve disputes, troubleshoot issues, and enforce our website’s terms and conditions.
As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.
We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.
Some government intelligence agencies have the technological ability to access data from our website without our cooperation, knowledge, or consent. Even if we were to learn of such access, we may not be able to tell you because of national security laws. Please take this risk into account before supplying information to us or any other website owner.
Although we do not disclose individually identifiable information, we may disclose aggregate data about our website’s visitors to advertisers or other third parties for marketing and promotional purposes.
If we sell our website, we may transfer your information to the purchaser of the site and you will be notified. Upon completion of such a transfer, we will no longer possess or control the data received by the purchaser.
In most cases, you can contact us via email at support[at]freshstore.app. However, please note that we maintain a "Do Not Contact" email list which you can read more about in our Terms of Service.
If your email is on our "Do Not Contact" list then you must contact us in writing to our physical address, which can be found on this website.
To request deletion of data we hold on you, please contact us via email at support[at]freshstore.app
Please provide information to identify yourself, such as your email and name, in order for us to locate your data.
Upon request we will delete all data providing it is not necessary by law for us to keep (e.g. payment history is required for law and taxation purposes).
We try to honor any Do-Not-Track signals you send through your web browser when visiting our website. However, please read the following important information about “Interest-Based Advertising,” “Remarketing,” and “Dynamic Ad Serving” so that you understand the type of tracking that may be done by third party vendors when you visit our site and how you can opt out of such tracking.
When you visit our website, you may view advertisements posted on the site by Google or other companies. These advertising companies may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and elsewhere on the Internet about products and services you might like.
This website does not collect the information or control the content of the advertisements that you will see. You may be able to opt out of such advertising. To find out more about Google privacy policies and its DoubleClick DART cookie used to generate interest-based advertising, go to http://www.google.com/privacy/ads/.
If you are using Internet Explorer, Mozilla Firefox, or Google Chrome browsers, you may wish to install the “Protect My Choices” browser extensions that are designed to help you protect your opt-out preferences.
This website may use a remarketing tag to advertise online. This means that Google and other third-party vendors may show our ads to you on sites across the Internet. These third-party vendors, including Google, may use cookies to serve ads to you based upon your past visits to our website.
If you would like to opt out of Google’s use of cookies, you can visit the company’s Ad Preferences Manager at https://www.google.com/ads/preferences/.
In the alternative, you can opt out of the use of cookies by third-party vendors by going to the Network Advertising Initiative’s opt-out page located at http://www.networkadvertising.org/choices/ .
Our website may use Google’s Dynamic Ad Serving feature. To opt out of interest-based ads by Google, follow Google’s opt-out instructions located at https://support.google.com/ads/answer/2662922?hl=en .
Our website may use DoubleClick’s remarketing pixels. If you would like to opt out of DoubleClick’s use of cookies, you can visit the DoubleClick opt-out page at https://www.google.com/settings/ads/onweb#display_optout.
Your use of this website without opting out means that you understand and agree to data collection to provide you with interest-based advertising.
Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too.
We hate junk email (spam). Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial email or to send unsolicited commercial communications via our website’s posting or other communication systems.
You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.
We may use autoresponders to communicate with you by email. To protect your privacy, you can opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an email to support[at]freshstore.app.
We try to keep your information secure. If we become aware of a data vulnerability, where economically feasible, we will attempt to promptly fix it in order to keep your data safe.
We will keep your data for as long as we need it to provide you with products and services, comply with applicable law, resolve any disputes between us or with third parties, and to enforce any contracts between us.
The terms of this policy may change from time to time. If you disagree with the changes that have been made, please contact us (by email, using a website contact form, or in writing by mail), and any changes made to this policy will not apply to information we have collected from you prior to making the changes.
If you are concerned about the topic covered by this website privacy policy, you should read it each time before you use our website.
Any questions or concerns about this website privacy policy should be brought to our attention by sending an email to support[at]freshstore.app and providing us with information relating to your concern.
This privacy policy was last updated on 5th April 2023.
